Shipping policy

This store is operated by COOL BITS S.R.L. for the Duhovnic / Duhovnic AI brand.

At this stage, standard physical shipping may not be available for all products listed under the Duhovnic / Duhovnic AI brand.
When physical products are available, shipping costs, estimated delivery times, and destination restrictions will be displayed clearly at checkout and, where relevant, on the product page.

Order processing:
- Orders are processed on business days.
- Estimated processing times may vary depending on product type, stock availability, and operational capacity.

Delivery:
- Delivery options, shipping costs, and estimated transit times are shown during checkout.
- We are not responsible for courier delays, customs delays, or force majeure events outside our control.

Incorrect address:
- Customers are responsible for entering a correct delivery address at checkout.
- Additional costs caused by incomplete or incorrect delivery information may be charged to the customer.

Shipping questions:
For shipping-related questions, please contact:
COOL BITS S.R.L.
contact@coolbits.ai
Jud. Iași, mun. Iași, str. Columnei, nr. 14, bl. K4, et. 4, ap. 19, ZIP 700410, România